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Frequently Asked Questions
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What are your lead times?In-stock pieces are shipped in 1-2 business days. Custom orders take an average of 4-6 weeks, depending on the processing time required. If you are interested in a custom piece, please feel free to give me a call. Together, we’ll determine if I can fill your order and ship it by your required date. To call me: click here.
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Are your ceramics food safe?All kitchen items are food safe. All other ceramic pieces can be upgraded to food safe status as a custom order. For help, click here.
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Can I keep my piece outside?That depends. In-stock outside pieces are already weather-safe, which is indicated in their description. All other pieces can be custom ordered to include protection from the weather. For more information, click here.
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What kind of custom orders do you offer?Just about anything! Some of my custom orders are urns, specialty soup, platter sets, praying hands with a flower arrangement in the hands, etc. A unique example was a custom order for a 25th wedding anniversary vase, with a picture from the couple’s wedding & date on front and a picture of them 25 years later on the back. I can even add decals to pieces that have already been fired, making them completely safe for displaying inside and outside. If you have a custom piece in mind, check out “What are your lead times”. Then give me a call and we can discuss what you want. Would you like to talk? click here
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Who will actually be making my piece?That is an easy answer, ME. My business is in my home.
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Will I have to make a deposit on a custom order?Yes, all custom orders require 50% down, the remainder is due before it ships. You will receive a picture of your piece before final payment.
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Where is my order going to ship from?Mesa AZ 85209
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What areas do you ship to?USA only
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Can you make me a custom sports piece of my favorite team?Yes. One of my favorite requests is a Penguin with a team logo fired in the hat.
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